Contact Us

The us.pandora.net customer-service team assists with jewelry and accessory questions, orders, delivery, tracking, returns, exchanges, payments, and privacy requests. For day-to-day use of this policy, the condition is stated so the relevant standard remains clear throughout the transaction.

Hours of Assistance

We answer during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Requests submitted later remain queued for the next business day. To keep the merchant responsibility clear, the applicable limitation is identified so the applicable responsibility is transparent.

Customer-Service Details

Use Support@beadcharms.shop for written requests or (303) 376-6972 for telephone support. Our complete address is 1159 Grandview Ave, Boulder, Colorado, 80302, United States, which also serves as the ordinary return address unless authorization states otherwise. To keep the merchant responsibility clear, the applicable process is outlined so its effect can be understood without guesswork.

Order Numbers and Cancellations

Please reference the order number. Cancellation remains possible before shipment; once dispatched, use the process described in the Refund Policy. For clarity before and after purchase, the timing or responsibility is set out so the intended consumer protection remains visible.

Business Information

Customer requests under this page are handled through the following store contacts. For customers reviewing this page, the timing or responsibility is set out so customers can locate the controlling detail quickly.

Store operator: us.pandora.net
Support email: Support@beadcharms.shop
Telephone number: (303) 376-6972
Company address: 1159 Grandview Ave, Boulder, Colorado, 80302, United States