Which types of products does the store carry?
Our live catalog includes rings, charms, necklaces, earrings, and bracelets; item pages provide the factual specifications available for each piece. To explain the practical effect, this point is described so the applicable responsibility is transparent.
Which items are Final Sale for ordinary returns?
Ordinary returns do not cover customized items, clearance or Final Sale merchandise, gift cards, or opened hygiene-sensitive or intimate products. Damage, defect, mis-shipment, and omission rights are unaffected. To make this point easy to apply, this part of the policy is written so the store can handle comparable requests consistently.
Which destinations do you serve?
Our shipping area is limited to the United States, and all US orders receive free standard delivery. For transparent customer guidance, the practical step is stated so the available process remains clear at the time it is needed.
When is order cancellation possible?
Pre-shipment cancellation is available, whereas post-shipment requests are handled through the Refund Policy. To make this point easy to apply, the condition is stated so the condition can be applied consistently to eligible requests.
What are your contact details?
Support operates Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles) through Support@beadcharms.shop and (303) 376-6972. The default return destination is 1159 Grandview Ave, Boulder, Colorado, 80302, United States. For transparent customer guidance, the wording here is designed so the practical meaning is not hidden in general language.
When should I expect delivery?
Processing normally takes 1–2 business days, followed by approximately 4–6 business days in standard transit. Tracking is provided after shipment. To keep this requirement unambiguous, the service expectation is stated so the operational consequence is stated in plain English.
May I return an item simply because I changed my mind?
A customer can request an eligible return or exchange during the 30 days following delivery; us.pandora.net covers the approved return-shipping cost. To state the operational expectation clearly, the governing detail is explained so the customer does not need to infer the intended procedure.
Who pays if an item is damaged or sent incorrectly?
Contact us about damage, defects, mis-shipments, or missing goods. us.pandora.net covers the approved return-shipping expense. For consistent handling of customer requests, the available action is described so the intended consumer protection remains visible.
What payment methods are available?
Payments are processed in USD using eligible Visa, Mastercard, Maestro, American Express, JCB, Diners Club, or Discover cards, with legally required tax added. To avoid uncertainty about this condition, the applicable process is outlined so the relevant standard remains clear throughout the transaction.
Where and when will my refund arrive?
An approved refund is sent to the original payment method within 5–10 business days; the bank may separately control display timing. For customer clarity, the operational detail is included so its effect can be understood without guesswork.
Merchant Information
The merchant responsible for this page can be reached using the details below. For consistent handling of customer requests, the applicable process is outlined so the practical meaning is not hidden in general language.
Merchant: us.pandora.net
Contact email: Support@beadcharms.shop
Phone: (303) 376-6972
Business address: 1159 Grandview Ave, Boulder, Colorado, 80302, United States